Customer Success professionals are responsible for managing long-term relationships with clients to ensure retention and satisfaction. They work closely with clients by walking them through the use of a product, particularly computer software, to address any concerns or issues they might experience. Customer Success is essential to a company's own success.
Whether you're interested in a career in Customer Success or still unsure of what you want to do, we've got you covered. Check out our plans!
Customer Success works with sales, account management, marketing, product teams, and clients.