Customer Success professionals are responsible for managing long-term relationships with clients to ensure retention and satisfaction. They work closely with clients by walking them through the use of a product, particularly computer software, to address any concerns or issues they might experience. Customer Success is essential to a company's own success.
Whether you're interested in a career in Customer Success or still unsure of what you want to do, we've got you covered. Check out our plans!
Here are a few real-word examples of jobs and people working in this industry right now.