Summer 2022 FP&A Collections Intern

at
Sprinklr

Company Description

Sprinklr is a unified customer experience management (Unified-CXM) platform for modern enterprises with employees around the world helping valuable brands make their customers happier.

Job Description

  • Customer Collections:
  • Contact our customers and ensure their data and contact information is up to date
  • Connect with our customers on the collection process
  • Strategize on how to maintain accurate and organized customer data utilizing the collections systems we have
  • Updating our collections software and adding notations on customer information
  • Reporting:
  • Run high level and detailed reporting on our collections, e.g., delinquent accounts, which customers require withholding tax, etc.
  • Devise and implement a method to categorize our customers based on collections behavior and need-to-know information
  • Process improvement:
  • Partner with our global collections team to improve how we gather data and categorize customers
  • Partner with our global collections team to drive effective collections across our customer base

Requirements

  • Pursuing or have recently completed an undergraduate or graduate degree
  • Strong Microsoft Office and/or Google Suite skills
  • Passion and interest in the Finance and Collections space
  • Detail oriented
  • Exceptional written and verbal communication skills
  • Customer centric and empathetic, able to connect with people easily
  • Strong problem solving skills
  • Candidates near our New York headquarters are preferred