Sprinklr is a unified customer experience management (Unified-CXM) platform for modern enterprises with employees around the world helping valuable brands make their customers happier.
- Contribute toward the design, deployment, and maintenance of data flows in Snowflake; support key datasets that yield structured and timely access to actionable business insights
- Ensure that the architecture and data pipelines are aligned with best practices and reporting standards, all the while upholding security, performance, robustness and reliability
- Build new and exciting reports and dashboards in Tableau, all the while working with colleagues to interpret insights from the data.
- Act as a teammate on a small team, where on any given day, you may wear different hats, roll up your sleeves, and do what is needed to get the job done
- Develop a deep understanding of data sources and know exactly how, when, and which data to use to solve particular business problems
- As part of development efforts, ensure that technical documentation is created and maintained, along with the capture of business requirements and acceptance criteria that pertain to the technical solution
- Contribute to the continual improvement of the business’s data platforms through observations and well-researched knowledge.
- Keep a pulse on industry best practices and trends, offering opportunities for process and system improvements
- Monitor the existing metrics, analyze data, and lead partnership with other Data and Analytics teams in an effort to identify and implement system and process improvements.
- Degree in Computer Science, Information Systems, or related field.
- Experience in SQL and Python; Snowflake and Tableau experience is a plu
- Proficiency with data manipulation and analysis, along with the ability to build, maintain and deploy sequences of automated processes.
- Demonstrated ability to write clear code that is well-documented and stored in a version control system
- Excellent listening, interpersonal, communication and problem-solving skills